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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carmen Margy Spruill

Carmen Margy Spruill

December 2, 2024

5  out of  5
rating by Carmen Margy Spruill
"We have used Sandi Bausman Insurance for over 30 years. The service has always been encouraging, efficient, and proficient. We recommend her staff to all that ask."
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xiomara argueta

November 20, 2024

5  out of  5
rating by xiomara argueta
"José was very nice and helpful! I’m so glad I was able to get insured with Statefarm. Thank you Jose for all your help and great customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Griselda Guzman

November 18, 2024

5  out of  5
rating by Griselda Guzman
"Excelente servicio! Amabilidad y rapidez para resolver cualquier inconveniente."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tannya Rocha

November 14, 2024

5  out of  5
rating by Tannya Rocha
"StateFarm excels in customer care. I highly recommend Jose as your insurance agent who goes above and beyond each time."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Victor Alvarez

November 14, 2024

5  out of  5
rating by Victor Alvarez
"Exelente atencion al cliente de parte de Jose Bustamante fue de total ayuda y resolvio todo lo q necesitaba con respecto a mi seguro 👌👍"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brenda Gonzalez

November 9, 2024

5  out of  5
rating by Brenda Gonzalez
"I had a great customer service. A gentleman Jose helped me today and explained everything very well and was so helpful !"
We responded:
"Hi Brenda. I'm so glad you were satisfied with the customer service that you received at my State Farm office. We appreciate you trusting our office with your insurance needs. "
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Jorge Baquero

November 5, 2024

5  out of  5
rating by Jorge Baquero
"Excelente Servicio al Cliente, Amabilidad, Responsabilidad, Profesionalismo, Gracias State Farm y Gracias a su Agente José por toda su valiosa ayuda."
We responded:
"I'm so happy that Jose helped you with your insurance needs. We appreciate your support and your business. "
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Sharbel Mercado

November 4, 2024

5  out of  5
rating by Sharbel Mercado
"José Bustamente was exceptionally helpful! He took the time to understand exactly what i was looking for and he was patient at explaining anything I asked. Plus he managed to save me over $100/month in insurance."
We responded:
"We are so glad that you saved money! Thank you for choosing my State Farm office to handle your insurance needs. We appreciate your business!"
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suraphol chantrakul

October 31, 2024

5  out of  5
rating by suraphol chantrakul
"Very friendly and best customer service. She explain all process to help me"
We responded:
"Im so happy to hear that you are satisfied with our office. Thank you for trusting us with your insurance needs. "
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Ana Cardona

October 22, 2024

5  out of  5
rating by Ana Cardona
"Excelente Trabajo muy amable Jose Y muy satisfecha con su servicio gracias"
We responded:
"Im happy to hear jose was helpful and delivered great customer service while helping you with your insurance. We appreciate your business!"
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Keisha’s_ yt

October 21, 2024

5  out of  5
rating by Keisha’s_ yt
"Hose and Maria was the ones that helped me , I really appreciate you guys."
We responded:
"Thank you for allowing our office to help you and for giving Jose and Maria such a great review. We appreciate your business. "
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Ivan Lara

October 21, 2024

5  out of  5
rating by Ivan Lara
"Buena asistencia"
We responded:
"Thank you for the 5 star review! We value your business!"
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Sonia Palka

October 17, 2024

5  out of  5
rating by Sonia Palka
"I called and spoke with Jose Luis, very friendly and knowledgeable. Great doing business with him!!"
We responded:
"I'm so glad Jose helped you with your insurance. We really appreciate your review and for trusting us with your insurance needs. "
Profile photo of Miguel Bustamante

Miguel Bustamante

October 10, 2024

5  out of  5
rating by Miguel Bustamante
"I'm a returning customer to Sandi Bausman after recently moving back to the NOVA area. I had another great experience setting up car and rental insurance with Jose. He is knowledgeable on the various insurance options, and offers great guidance on what will best fit my needs. Also, he set up my insurance with a quick turn around, as I needed it the next day."
We responded:
"I'm so glad you returned to our State Farm office after coming back to NOVA! I'm happy Jose was able to help you and we hope to work with you for many years to come!"
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Anthony K. Cruz

October 9, 2024

5  out of  5
rating by Anthony K. Cruz
"Finally changed my insurance bundle from USAA to State Farm after 40 years. Better coverages with better premiums. Sandi, Josè and her team were very helpful. Great follow-ups. Nice to finally walk into an office and next to house too. Wow! Highly recommended."
We responded:
"Thank you for trusting our office with your auto and home insurance. We appreciate your kind words and for selecting us to help you with your insurance needs. We look forward to serving you for many years to come!"
Profile photo of Ruby Caple

Ruby Caple

October 8, 2024

5  out of  5
rating by Ruby Caple
"Jose from State Farm is outstanding and is very customer service focused! He responds quickly and is very knowledgeable!"
We responded:
"Thank you Ruby for your wonderful review of our office. Our goal is to deliver excellent customer service and I'm happy that Jose delivered. "
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Monique Acosta

September 25, 2024

5  out of  5
rating by Monique Acosta
"I had the pleasure of speaking with Jose Bustamant. He provided me with the best customer care and service. He was professional and exceptionally kind. I highly recommend."
We responded:
"Thank you for trusting our office with your insurance needs. I'm happy that Jose provided you with excellent customer service. We appreciate your business! "
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Richard Jefferson

September 24, 2024

5  out of  5
rating by Richard Jefferson
"I recently had the pleasure of working with Mr. Jose to set up my insurance, and I couldn’t be happier with the experience. From the moment we first spoke, Mr. Jose was incredibly knowledgeable, patient, and attentive to my needs. EXCELLENT EXPERIENCE!"
We responded:
"Thank you Richard for your wonderful review of our office and Jose. We value your business and we appreciate you trusting our office to help you with your insurance needs. "
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Jaime Hernandez

September 19, 2024

5  out of  5
rating by Jaime Hernandez
"Jose was outstanding customer service explained everything step to step offer the best options ever"
We responded:
"Thank you for the great review you are giving Jose and my office. I'm happy that Jose helped you with your insurance. We appreciate your business!"
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Julie Reyes

September 19, 2024

5  out of  5
rating by Julie Reyes
"Muy satisfecha por excelente servicio"
We responded:
"Thank you for your review and I'm so happy that you are satisfied with the service you receive at our office. Thank you for trusting us with your insurance needs. "
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blanca mojica

September 17, 2024

5  out of  5
rating by blanca mojica
"Jose es muy amable estoy muy satisfecha"
We responded:
"Thank you Blanca for your review of our office. We appreciate your business and I'm happy that you are satisfied with our service."
Profile photo of Alberto Zepeda

Alberto Zepeda

September 8, 2024

5  out of  5
rating by Alberto Zepeda
"Agradecer enormemente a Jose Bustamante por el excelente servicio y atencion brindada durante el proceso de poliza para mis autos!"
We responded:
"Thank you for allowing us to insure your vehicles! I am so happy that Jose provided you with excellent service!"
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Francisco Bu

September 6, 2024

5  out of  5
rating by Francisco Bu
"José Bustamante , eres una excelente persona ! Gracias por tu ayuda bro"
We responded:
"Thank you for trusting Jose to help you with your insurance needs. We appreciate your business!"
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sunny shahi

September 3, 2024

5  out of  5
rating by sunny shahi
"Leticia, the manager working with Sandi, was tremendously helpful with my questions and concerns getting me an insurance with just what I needed. Her answers with details plus prompt response was on point."
We responded:
"Thank you Sunny for your wonderful review of Leticia and my office. I'm so happy that Leticia answered your questions and addressed your concerns. We appreciate your business! "
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Bill Dane

August 9, 2024

5  out of  5
rating by Bill Dane
"Outstanding service and advice. I've already recommended Sandi to friends and family. Can't say enough good things about her!"
We responded:
"Thank you Bill! I appreciate your kind words and for your referrals! We look forward to helping you with your insurance needs for many years to come!"